f37b1c7507215b43219c4335ce67aff70c9471c9291996f29242c227ed1b0367
I'm a cash person, cash is king! Has a full time job. Receives salary on the bank account once a month. After receiving a salary some amount of money is being transferred to MTN Mobile Money. Has a side business that earns money. COVID-19 has impacted work, employees are encouraged by the company to work from home, online. Uses Google Drive to backup contacts and photos, as well as important files. Does not expect Good Drive to run out of space any time soon.
š Rwanda š¦ Bank šø Mobile Money š± Android š» Desktop/Laptop āļø Google Drive (free)
Profile & Work | Ā |
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Location | Rwanda |
Job | Full Time |
Payment Frequency | Monthly |
Hours Per Day | >8 |
COVID19 impact on Work Hours | / |
Side Hustle | Property Owner |
Business Partners | / |
Dependents | / |
Technical Knowhow (1-10) | 7 |
HAS COVID-19 CHANGED THE WAY YOU PAY FOR THINGS?
- Iām a cash person, cash is king, so⦠I really love to touch the money, to feel the paper, the hard work. So, I didnāt really use mobile money as much, unless maybe someone whoās far away that I have to send the money to.
HOW DO YOU SEND/RECEIVE MONEY ABROAD?
- Mostly when itās work-related, Iām gonna use our work Bank Account. So, thatās business but if itās a personal thing I use that thing from Kenya⦠mPesa.
BED.MONEY NOTES This participant has confirmed something we found interesting in other user personas and that is that they have never experienced to send money to someone who is using a different provider, like Airtel or Tigo.
Examples :::spoiler Participant 1 Participant 3 Participant 8 :::
Preferences | Ā |
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Store | Personal Bank Account, MTN Mobile Money, Cash |
Primary Store of Value | Personal Bank Account |
Spending Wallet | MTN Mobile Money,Cash |
High Value Transactions | Personal Bank Account |
High Value | > 50.000 |
Digital Banking | USSD Mobile Banking |
Preferred Payment Method | Cash |
Fees | Not worried about fees |
Money Management Strictness | 8 |
Money Mindset | Achievers |
- With the application, theyāre going to ask you a lot of things. Youāre going to have to add in your bank account. Theyāre gonna ask you some other stuff. Mobile Money is already connected to my phone, I can use USSD codes, I just need to put the code and my password. My account can do anything, whatever I want.
- With the bank is much easier to track because they send you an SMS and an Email, you have the sender, the amount and the date everything is there.
- When you have cash on you, you can see your wallet is being drained. Oh, damn, I only have 500 or 1000 remaining.
Tech Specs | Ā |
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Phone Model | Infinix |
Phone OS | Android |
SD Card | No |
Previously Lost Phone | Yes |
Desktop/Laptop | Yes |
Email Addresses | <1 |
Cloud Provider | Google Drive |
Cloud Storage Capacity (GB) | 15 |
Storage Cost | Free Tier |
Out of Space Warnings | Never Seen |
HAVE YOU EVER GIVEN YOUR PASSWORD TO SOMEONE ELSE?
- Only one person, one family member. There was a time they really needed money and I had to give them the account credentials.
HOW DO YOU FEEL WHEN AN APPLICATION, ASKS YOU FOR A PHONE NUMBER?
- Depends on the reputation. AudioMack is a big app all over the globe. You know, if itās a new app or some app that nobody knows, I donāt really give them my number, because someone might be hacking my Mobile Money. However, if itās really like an incredible app like AudioMack, or Instagram, then Iāll just give it. I wonāt be hesitating.
LETāS SAY YOUR PHONE NEEDS REPAIRS, YOU GO TO A REPAIR SHOP AND THEY ASK YOU TO GIVE THEM YOUR PHONEāS PASSWORD; WHAT DO YOU DO?
- Thereās this place called CarlCare which is really credible. Itās only place Iāve ever given it⦠Itās an international organization actually. Thatās where Iāll only be comfortable to give out my password. Because they are professionals.
- Thereās [a contract] where you sign and in case they misuse the password, you can sue them and take them to court.